FAQS

You can contact us by calling 08 7119 6151 or completing our online form.

We endeavour to respond within 2 business hours and if we can help, we will book a free assessment of your home with one of our licenced carpenters.

We will then email you a clear quotation showing the full scope of repairs with a fixed price.

Upon acceptance and deposit payment, we will book your project in as soon as we can, or at a time that suits you.

Our friendly team will complete your project in a professional and respectful manner.

We will then check you are satisfied with our service before requesting final payment.

Most of our fascia and gutter projects are completed within 3 to 5 days after we start on site. Smaller jobs can often be finished in a single day, while larger projects may take a couple of weeks.

We do as much preparation as possible before arriving so that work around your home is efficient and causes minimal disruption.

Timber rot is caused by prolonged exposure to a combination of moisture and warmth, which allows fungi to grow and decay the wood. Inadequate sealing, poor ventilation, and constant exposure to rain or humidity are common factors contributing to rot.

Common signs of timber rot include:

• Discolouration or dark patches

• Shrinkage, soft or spongy texture

• Splitting, cracking or crumbling wood

• Growth of mould or mildew

If you notice any of these signs, it’s important to act quickly to prevent further damage as fungal rot spreads.

Untreated timber rot can compromise the structural integrity of your property, leading to significant damage over time. It can also attract pests like termites and may lead to higher repair costs if ignored. Left unchecked, wood rot may spread, requiring more extensive repairs or even replacement.

Preventing timber rot involves:

• Sealing and painting timber surfaces with weather-resistant coatings

• Regularly inspecting and cleaning gutters to avoid water overflow

• Ensuring proper ventilation around timber structures to reduce moisture

• Addressing cracks or gaps in the wood immediately

Yes, we specialise in repairing and replacing rotten timber on gables, barge boards, fascias, posts, pergolas, cladding and deck bearers in Adelaide.

Our team will assess the extent of the damage and recommend the best course of action to restore your property’s structural integrity.

Deck bearers are horizontal beams that support decking structures.

Rot in deck bearers can severely weaken the deck’s support, creating safety hazards.

Signs of rot in bearers include sagging, sponginess, warping or visible wood decay.

Gutter leaks are usually caused by blockages, cracks from lineal thermal expansion, rust or wear and tear over time.

When gutters leak, water can overflow onto timber surfaces like fascias and barge boards, accelerating timber rot if the moisture isn't drained properly.

To prevent leaks:

• Regularly clean gutters and downpipes to remove debris.

• Inspect your gutters for cracks, rust or damage, and repair promptly.

• Ensure proper installation and sloping for optimal water flow.

Yes, we provide professional gutter repair services.

If a gutter leak has caused timber damage, we can also address the associated timber rot, providing a comprehensive repair solution.

The cost of repairs varies depending on the extent of the damage and materials needed.

The cost can also be greatly impacted by safe accessibility requirements such as scaffolding.

We provide a fast quoting and advice service so you have the answers you need as soon as possible.

On smaller jobs we require a $1,000 deposit before beginning work, with the remaining balance due upon completion of the project.

Medium and larger jobs may require a progress invoice.

Payment is expected within 7 days of receiving the final invoice.

We offer a five (5) year workmanship warranty on all our work along with a 25 year guarantee on most of our materials.

Insurance coverage depends on your policy. Gutter leaks are generally considered wear and tear and are not covered by most insurance policies. However, gutter leaks caused by an insured event, such as storm damage, may be covered. We recommend reviewing your policy for the specific details.

Insurance coverage depends on your policy. Timber rot caused by neglect or improper maintenance is generally not covered by insurance. However, rot resulting from an insured event, such as storm damage, may be covered. We recommend reviewing your policy for specific details.

The time required depends on the severity of the damage:

• Small repairs may be completed in a day or two.

• Larger projects involving multiple sections of timber or more extensive repairs could take several days. Once we inspect the damage, we’ll provide you with a more accurate timeline.

While some minor repairs may be possible if you have DIY experience, it’s generally advisable to hire professionals. Incorrectly repaired timber rot or gutter leaks can comprimise other areas or lead to further damage, potentially increasing costs in the future.

Gables, fascias, cladding and gutters often form the first impression of how a home has been maintained.

Because of this, these areas are the best place to invest if you are looking to get a better price for your home.

We believe some of our projects would have increased the value of the property by 5 - 10x the value invested in the repairs.

Repairing timber rot and gutter leaks is also an investment in the long-term health and value of your home.

Properly maintaining these areas prevents further structural damage, which can lead to more expensive repairs in the future. By addressing timber rot and leaks early:

• You avoid costly replacement of major structural elements.

• You maintain or increase your home’s value.

• You reduce the risk of pest infestations, such as termites, that thrive in rotting wood.

Yes, we service exterior maintenance on commercial, residential and aged care facilities.

We also work with many Property Managers who value prompt service for exterior maintenance on rental properties.

Yes! We help homeowners bring heritage homes back to life. With our experience, skills and specialised machinery, we restore and replicate original features so your home looks beautiful, authentic and functional for modern living.

We are biased on that question, but we do believe we are the best maintenance provider in Adelaide.

• Our efficient systems ensure we stay competitive whilst ensure a seamless service.

• The specialist nature of our team ensures you are having your project completed by some of Adelaide's best trained qualified carpenters.

• We take pride in every job, ensuring each job is completed to our stringent quality standards.

• Our five (5) year workmanship warranty gives you the peace of mind that we stand by our work.

Ridge Building Group offers treatment options for all types of wood rot in Adelaide.

Despite the sound of the name, dry rot still requires moisture to exist.

All rot is caused by fungal spores breaking down the timber which is a natural function to reinvest dead timber back into the soil. This becomes an issue when that wood is part of your home.

Once rot has established deep within a timber member, it is often best to replace with treated timber rather than repair.

There are antifungal treatments we use that fight all forms of fungal wood rot, but it is still important to remove all rot present.

Usually replacement is the best cure.

All types of wood rot are fungal infestations breaking down the cells that make up the timber structure.

Adelaide's climate provides the mix of moisture and warmth nessessary for fungal growth making it important to keep your timber painted and protected.

Adelaide's harsh summer sun cracks paint, exposing timber to the winter rains.

Any small cracks in the paint will allow moisture ingress and could attract decay.

Also ensure any flashings protect the timber from moisture, but also allow ventilation.

Flashings that lock in moisture may accelerate the rotting of timber members due to the heat they attract from the sun.

Definitely. Our skilled professionals handle asbestos under eaves carefully, prioritising the safety of both you and your home.