Question 1

What is the process to get my home assessed and repaired?

Accepted Answer

You can contact us by calling 08 7119 6151 or completing our online form.

We endeavour to respond within 2 business hours and if we can help, we will book a free assessment of your home with one of our licenced carpenters.

We will then email you a clear quotation showing the full scope of repairs with a fixed price.

Upon acceptance and deposit payment, we will book your project in as soon as we can, or at a time that suits you.

Our friendly team will complete your project in a professional and respectful manner.

We will then check you are satisfied with our service before requesting final payment.

Question 2

How long will it take to get my repairs done?

Accepted Answer

Most of our fascia and gutter projects are completed within 3 to 5 days after we start on site. Smaller jobs can often be finished in a single day, while larger projects may take a couple of weeks.

We do as much preparation as possible before arriving so that work around your home is efficient and causes minimal disruption.

Question 3

What causes timber rot on gables, barge boards, fascias, and posts?

Accepted Answer

Timber rot is caused by prolonged exposure to a combination of moisture and warmth, which allows fungi to grow and decay the wood. Inadequate sealing, poor ventilation, and constant exposure to rain or humidity are common factors contributing to rot.

Question 4

How can I tell if my gables, barge boards, or fascias are rotting?

Accepted Answer

Common signs of timber rot include:

• Discolouration or dark patches
 • Shrinkage, soft or spongy texture
 • Splitting, cracking or crumbling wood
 • Growth of mould or mildew

If you notice any of these signs, it’s important to act quickly to prevent further damage as fungal rot spreads.

Question 5

What happens if I don’t repair rotting timber?

Accepted Answer

Untreated timber rot can compromise the structural integrity of your property, leading to significant damage over time. It can also attract pests like termites and may lead to higher repair costs if ignored. Left unchecked, wood rot may spread, requiring more extensive repairs or even replacement.

Question 6

How can I prevent timber rot?

Accepted Answer

Preventing timber rot involves:

• Sealing and painting timber surfaces with weather-resistant coatings
 • Regularly inspecting and cleaning gutters to avoid water overflow
 • Ensuring proper ventilation around timber structures to reduce moisture
 • Addressing cracks or gaps in the wood immediately

Question 7

Can Ridge Building Group repair or replace rotten timber?

Accepted Answer

Yes, we specialise in repairing and replacing rotten timber on gables, barge boards, fascias, posts, pergolas, cladding and deck bearers in Adelaide.

Our team will assess the extent of the damage and recommend the best course of action to restore your property’s structural integrity.

Question 8

What are deck bearers, and how does timber rot affect them?

Accepted Answer

Deck bearers are horizontal beams that support decking structures.

Rot in deck bearers can severely weaken the deck’s support, creating safety hazards.

Signs of rot in bearers include sagging, sponginess, warping or visible wood decay.

Question 9

What causes gutter leaks, and how do they lead to timber rot?

Accepted Answer

Gutter leaks are usually caused by blockages, cracks from lineal thermal expansion, rust or wear and tear over time.

When gutters leak, water can overflow onto timber surfaces like fascias and barge boards, accelerating timber rot if the moisture isn't drained properly.

Question 10

How can I prevent gutter leaks?

Accepted Answer

To prevent leaks:

• Regularly clean gutters and downpipes to remove debris.
 • Inspect your gutters for cracks, rust or damage, and repair promptly.
 • Ensure proper installation and sloping for optimal water flow.

Question 11

Can Ridge Building Group fix gutter leaks?

Accepted Answer

Yes, we provide professional gutter repair services.

If a gutter leak has caused timber damage, we can also address the associated timber rot, providing a comprehensive repair solution.

Question 12

What is the average cost of timber rot or gutter leak repairs?

Accepted Answer

The cost of repairs varies depending on the extent of the damage and materials needed.

The cost can also be greatly impacted by safe accessibility requirements such as scaffolding.

We provide a fast quoting and advice service so you have the answers you need as soon as possible.

Question 13

What are Ridge Building Group’s payment terms?

Accepted Answer

On smaller jobs we require a $1,000 deposit before beginning work, with the remaining balance due upon completion of the project.

Medium and larger jobs may require a progress invoice.

Payment is expected within 7 days of receiving the final invoice.

Question 14

What is Ridge Building Group's warranty?

Accepted Answer

We offer a five (5) year workmanship warranty on all our work along with a 25 year guarantee on most of our materials.

Question 15

Are gutter leaks covered by insurance?

Accepted Answer

Insurance coverage depends on your policy. Gutter leaks are generally considered wear and tear and are not covered by most insurance policies. However, gutter leaks caused by an insured event, such as storm damage, may be covered. We recommend reviewing your policy for the specific details.

Question 16

Is timber rot repair covered by insurance?

Accepted Answer

Insurance coverage depends on your policy. Timber rot caused by neglect or improper maintenance is generally not covered by insurance. However, rot resulting from an insured event, such as storm damage, may be covered. We recommend reviewing your policy for specific details.

Question 17

How long does it take to repair timber rot or gutter leaks?

Accepted Answer

The time required depends on the severity of the damage:

• Small repairs may be completed in a day or two.
 • Larger projects involving multiple sections of timber or more extensive repairs could take several days. Once we inspect the damage, we’ll provide you with a more accurate timeline.

Question 18

Can I repair timber rot or gutter leaks myself?

Accepted Answer

While some minor repairs may be possible if you have DIY experience, it’s generally advisable to hire professionals. Incorrectly repaired timber rot or gutter leaks can comprimise other areas or lead to further damage, potentially increasing costs in the future.

Question 19

What is the return on investment (ROI) for repairing timber rot and gutter leaks?

Accepted Answer

Gables, fascias, cladding and gutters often form the first impression of how a home has been maintained.

Because of this, these areas are the best place to invest if you are looking to get a better price for your home.

We believe some of our projects would have increased the value of the property by 5 - 10x the value invested in the repairs.

Repairing timber rot and gutter leaks is also an investment in the long-term health and value of your home.

Properly maintaining these areas prevents further structural damage, which can lead to more expensive repairs in the future. By addressing timber rot and leaks early:

• You avoid costly replacement of major structural elements.
 • You maintain or increase your home’s value.
 • You reduce the risk of pest infestations, such as termites, that thrive in rotting wood.

Question 20

Does Ridge Building Group do commercial maintenace?

Accepted Answer

Yes, we service exterior maintenance on commercial, residential and aged care facilities.

We also work with many Property Managers who value prompt service for exterior maintenance on rental properties.

Question 21

Does Ridge Building Group do heritage work?

Accepted Answer

Yes! We help homeowners bring heritage homes back to life. With our experience, skills and specialised machinery, we restore and replicate original features so your home looks beautiful, authentic and functional for modern living.

Question 22

Why should I use Ridge Building Group?

Accepted Answer

We are biased on that question, but we do believe we are the best maintenance provider in Adelaide.

• Our efficient systems ensure we stay competitive whilst ensure a seamless service.
 • The specialist nature of our team ensures you are having your project completed by some of Adelaide's best trained qualified carpenters.
 • We take pride in every job, ensuring each job is completed to our stringent quality standards.
 • Our five (5) year workmanship warranty gives you the peace of mind that we stand by our work.

Question 23

Can you treat brown rot or dry rot?

Accepted Answer

Ridge Building Group offers treatment options for all types of wood rot in Adelaide.

Despite the sound of the name, dry rot still requires moisture to exist.

All rot is caused by fungal spores breaking down the timber which is a natural function to reinvest dead timber back into the soil. This becomes an issue when that wood is part of your home.

Once rot has established deep within a timber member, it is often best to replace with treated timber rather than repair.

There are antifungal treatments we use that fight all forms of fungal wood rot, but it is still important to remove all rot present.

Usually replacement is the best cure.

Question 24

How do I protect my home from wood rot?

Accepted Answer

All types of wood rot are fungal infestations breaking down the cells that make up the timber structure.

Adelaide's climate provides the mix of moisture and warmth nessessary for fungal growth making it important to keep your timber painted and protected.

Adelaide's harsh summer sun cracks paint, exposing timber to the winter rains.

Any small cracks in the paint will allow moisture ingress and could attract decay.

Also ensure any flashings protect the timber from moisture, but also allow ventilation.

Flashings that lock in moisture may accelerate the rotting of timber members due to the heat they attract from the sun.

Question 25

Do you handle asbestos removal?

Accepted Answer

Definitely. Our skilled professionals handle asbestos under eaves carefully, prioritising the safety of both you and your home.

FAQS

Contact us today to discuss your rot repair needs,
and experience the Ridge Building Group difference.

FAQS

Contact us today to discuss your rot repair needs, and experience the Ridge Building Group difference.

Contact us today to discuss your rot repair needs,
and experience the Ridge Building Group difference.